Refund Policy

Effective date: October 12, 2026

We want you to be happy with your purchase. This policy explains how returns, refunds, and cancellations work for each of our offerings. To request a refund or cancellation, email hello@vymerisystem.com with your order number.

Vymeri System Workbook

• You can return an unused workbook in its original condition within14 days of delivery for a full refund of the product price.
• Return shipping costs are your responsibility, unless the item arrived damaged or we sent the wrong item.
• If your workbook arrives damaged or incorrect, contact us within7 days of delivery with a photo, and we will replace it or refund you at no extra cost.
• The workbook includes access to video materials. Once a workbook has been written in, or its included access code or membership has been redeemed, it can no longer be returned.
• We will refund your original payment method within10 business days after we receive and inspect the return.

Vymeri Club membership

• You can cancel your membership at any time from your profile page, by turning off auto-renewal. You keep access until the end of the period you have already paid for.
• We do not give refunds or credits for partially used membership periods.
• If you were charged for a renewal you didn't mean to make, contact us within 7 days of the charge. If you haven't used the membership since the renewal, we will refund it.

Gifts and redemption codes

An unredeemed gift code can be refunded to the person who bought it within 14 days of purchase. Once a code has been redeemed, it cannot be refunded.

Personal consulting

Terms for personal work with an Image Strategist, including rescheduling and cancellation, are agreed with you in writing before the work begins.

Questions

If something isn't right with your order, please contact us at hello@vymerisystem.com. We're happy to help.